Account
Subscriptions

Manage Billing

8min

Manage Payment and Billing

You can manage your billing information, view invoices, and update payment methods directly through the platform. Follow the instructions below to ensure your payment details are up-to-date and view your billing history.



Prerequisites

Before managing your subscription, ensure you have completed the following:



1**. View Billing Information**:

  • Navigate to the Billing tab from the main dashboard.
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2. View Invoice History

  • Here, you can see all your invoices and billing history, including detailed payment information.
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3. Update Credit Card Information:

  1. Go to Subscriptions and select Overview.
  2. Scroll to the Payment Method section.
  3. Add or update your credit card information as needed.
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If a payment fails, the platform will attempt to charge your card up to 3 times within two weeks. If all attempts are unsuccessful:

  • Your account will be suspended.
  • All associated project keys will be deleted.

For any issues with billing, please reach out to Support.

Updated 31 Oct 2024
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